Freelance Agile Coach | Interim Manager | Agile Programme or Project Manager. Conference Organiser. Improver.

Director of Digital & IT for the London Borough of Hounslow

Freelance specialist in user research, service design and brand development. designforjoy.co.uk Previously @wearesnook, @nhsdigital, @wearewithyou.

Head of Product @CitizensAdvice . Passion for equitable tech. Ex @CDS_GC @Justice_Digital . Board @LocalWelcome . Fellow @CloreSocial 🏳️‍🌈

Co-production and citizen involvement in public services. I’m interested in complexity, empathy, relationship-centred practices, and related things. Wales, UK.

Digital & Change Business Partner in Dorset. Views are my own.

Musings, mostly around agile delivery

Digital Improvement | Low Code | Service Design at Cumbria County Council