Delivery Director createchange.io | Conference Organiser at Software Acumen

Director of Digital & IT for the London Borough of Hounslow

Freelance specialist in user research, service design and brand development. designforjoy.co.uk Previously @wearesnook, @nhsdigital, @wearewithyou.

Director of Product & Platforms @CitizensAdvice. Prev @GDS_GC @Justice_Digital. Board @LocalWelcome. Fellow @CloreSocial.

Freelance facilitator and consultant, helping public services make things better. Complexity, relationship-centred practices, and related things. Wales, UK.

Digital & Change Business Partner in Dorset. Views are my own.